Latest News and Information


Advice for clinically extremely vulnerable residents

The Government has issued updated lockdown guidance this week for those who are clinically extremely vulnerable to COVID-19.
They are being asked to stay at home as much as possible, except to go outdoors to exercise or attend health appointments. People can exercise with those they live with or in their support bubble.

If clinically extremely vulnerable residents cannot work from home, they should not attend work. They may be eligible for Statutory Sick Pay, Employment and Support Allowance, Universal Credit or the Coronavirus Job Retention Scheme during this period of national measures. The Government has written to all those who are clinically extremely vulnerable residents to offer the latest advice. 
Cornwall Council is working with partners in the voluntary sector to support our most vulnerable residents in accessing food and essential supplies.  
Supermarkets are continuing to provide priority delivery slots to vulnerable individuals. Residents who need help getting online, for example to register for an online supermarket account, should contact Volunteer Cornwall. Volunteer Cornwall can also help with collecting medical prescriptions.  
Anyone with a complex need or medical question, contact should contact their GP. 
Anyone who needs support can contact:


Funding for Community Food Groups

Cornwall Council’s new Emergency Food Assistance Fund can give grants of up to £25,000 to community food groups supporting people who are struggling to afford food and other essentials due to COVID-19. Cornwall Council has received a grant allocation of £678,000 from DEFRA, the Department for Environment, Food and Rural Affairs, to run the programme.   
Existing and new community food organisations across Cornwall, including non-constituted groups, can apply for funding. This can be used to pay for food, equipment, storage, transport costs or any other items which can build their capacity, infrastructure and resilience so they are in a stronger position to help their communities access emergency food and essential supplies. 
An organisation can apply for a maximum of two grants. Grants can be spent on revenue and capital to enable support for infrastructure costs, which many groups have said they need help with. 
Recipients must spend their grant by 31 March 2022. This is to allow sufficient time for the grant to have a more sustainable impact. 

Discretionary funds to support residents in need of extra financial help- 9/11/20

If there are residents in your area who need extra financial help during lockdown, please tell them about these discretionary funds:

  • Discretionary housing payments – For people who are receiving housing benefit or Universal Credit (housing cost) payments that are less than their rent payments and need help to cover the shortfall could also be eligible for discretionary housing payments.
  • Council tax support – To help people who have no income or a low income to pay their council tax.
  • Crisis and care awards – Crisis awards are for those in emergency or disaster situations to help them and their families with immediate needs. Care awards help vulnerable people to live as independently as possible in their community.
  • Test and trace support payment scheme – For residents on lower incomes who cannot work from home and have lost income as a result of self-isolating. Applicants must have tested positive for coronavirus or recently been in close contact with someone who has tested positive.


Household Waste and Recycling Centres are going to remain open, continuing with the number plate vehicle registration system.  If anyone has any queries, further information can be found here:

Press Release 4/11/20

Cornwall Council is continuing to work on behalf of residents as we enter this second phase of the pandemic.

We will continue to put our residents’ interests first as we always have, and continue to use our resources wisely.

Our covid-19 email address at [email protected] and telephone line 0300 1231 118 remain open and available for residents to use for any covid19-related queries. In addition, we have a telephone line dedicated to those deemed clinically vulnerable to get in touch for support and advice. That number is 0300 1234 334. I urge anyone in need of support or advice to get in touch with us so we can help. In just a few hours we will enter another lockdown.

It is a situation we had all hoped to avoid, but as this second wave of coronavirus sweeps across the country and case numbers continue to rise, it’s clear that action needs to be taken in order to protect the most vulnerable among us. These measures, while undoubtedly necessary, will have a profound effect on residents and businesses across Cornwall – businesses already reeling from the aftershock of the first lockdown. I was pleased to see the chancellor commit to extending the current 80% furlough scheme, including more help for the self-employed, but I am extremely concerned about the lack of a sustainable long-term strategy from the government that will help sustain businesses and keep people in jobs.

Another month of lost trading means this pandemic winter will be an anxious and difficult time for employers and employees alike. That’s why I once again ask that the government allows us to use the £28m of ring-fenced business grant funding from earlier in the year to help support those that need it the most. We know our business community. We know what they need. We know this money can make a real difference. Let us use it.

Cornwall Council will provide all the support we can to those adversely affected by the lockdown and beyond. We have worked with the Department of Work and Pensions, Cornwall Development Company and the Cornwall and Isles of Scilly Local Enterprise Partnership to provide support for employers and employees who are going through redundancy. We are continuing to encourage those who can pay their Council Tax to do so but for anyone who is struggling please do get in touch through our website to explore how we can help and see if you’re eligible for Council Tax Support.

There are also three discretionary funds to support residents in need of extra financial help. They cover rent, council tax, and a crisis and care award scheme for those who find themselves in an emergency situation. Help and support is also available for anyone concerned about their mental wellbeing, because worrying about whether or not you will be able to keep a roof over your head or food on the table can take its toll on any of us.

We will continue to work through our public health test and trace team to identify and contain any potential outbreaks of the virus, in line with our local outbreak management plan. The team have been incredibly effective in this, and I thank them for the vital work they are doing, but we must be realistic. As with the rest of the country, the situation is likely to get worse before it gets better.

This grim inevitability, coupled with seasonal pressures on our health and social care system make it more important than ever that we all follow the public health guidance. In addition, I ask that residents dial 111 to get urgent health treatment from the most effective place, and only call 999 for life-threatening emergency conditions, to help alleviate pressure on our colleagues in the NHS. We must do all we can to protect our health and social care services.

I know the next few weeks will be difficult, and I know many of you are tired of the seemingly endless rules and regulations that we all must abide by – but as the nights draw in and we face the prospect of a long and difficult winter, they are more important now than ever. I know that residents, Cornwall Councillors and Cornwall Council staff, our communities, voluntary organisations and partners will continue to do their excellent work keeping us all safe. Please follow the rules and look after one another.

Julian German - Leader of Cornwall Council

Penryn  Post Office to remain open during Lockdown 2

The postmaster at Penryn has confirmed the Penryn Post Office will remain open during the lockdown that commences on Thursday 5th November 2020.


Penryn Community Network is here to help!

The network set up for the intial lockdown is still up and running for anyone with any local needs/concerns during the lockdown.

Check out the website :

Email:[email protected]

or phone 07724 717 310


Social distancing in our town centres 

Following on from the announcement that our high streets can once again re-open for business from June 15, we have developed a toolkit to help local communities draw up measures that will allow people to maintain social distancing in our town centres. You can find a link to the toolkit here. 

A number of simple measures have been identified that can provide a quick and straight-forward means by which local communities can introduce social distancing measures. 

At the heart of this approach is that town and parish councils, residents and communities are best positioned to do the right thing when it comes to drawing up plans for how to reopen town centres. Cornwall Council will provide all the support we can to town and parish councils and local communities, including on issues such as traffic management and temporary street closures.

Social distancing in public places (from Cornwall Council)

Following on from the announcement that our high streets can once again re-open for business as of the 15 June, the Council has developed a toolkit to enable local communities to be able to develop measures to support people to be able to socially distance in our towns. At the heart of our approach is that we trust our residents and communities to do the right thing – to follow the Government’s social distancing guidelines. There has been clear and consistent messaging around two metre social distancing.

The following link sets out the Highway Toolkit along with a FAQ page and the Government’s ‘Safer Public Spaces: Urban Centres and Green Spaces’ document

As town centres re-open the key principles of our role are:

*We will not develop or impose plans on communities. However, we will support plans that are led by communities, and which are ideally owned by Town and Parish Councils, but there is no expectation that plans must be created

*We will advise and put things in place in areas where we can best use our expertise. This includes traffic management and temporary closures of streets to traffic

*We trust communities and businesses to do what is right in their area. This removes the need for businesses to seek permissions to use outside space

*Working with public transport operators to put social distancing messages in place. The messages will be in line with national guidance. Messages willbe in our pay and display car parks, as well as rail stations, bus stations and shelters

*Our measures must consider safe access for all users

*We have built a toolkit to support communities developing their traffic management plans. Download the Social Distancing with the Highway Toolkit here.


Important support

Please send all coronavirus related enquiries or issues to Cornwall Council’s dedicated email address [email protected]
There’s an information page on Cornwall Council’s website specifically for clinically vulnerable residents who are in the shielded group.
Find out more about Cornwall Association of Local Councils at or email [email protected]
Anyone who needs help can request a volunteer by ringing Volunteer Cornwall on 01872 266988 or emailing [email protected]
Community volunteers can register with Volunteer Cornwall on their website or by emailing [email protected]. Volunteer Cornwall will match people who ring up needing help with the community volunteers in their local area – or, if they have more complex needs, with specialist services.

Support for those living with domestic abuse is available from Safer Futures. People can make a referral online, email [email protected] or ring 0300 777 4777. There is also refuge and support via the Cornwall Refuge Trust website and their 24 hour helpline 01872 225629.

Find out more about the support available for businesses here: Business Rate SupportCouncil Tax Support and Growth Hub.