Latest News and Information

Cornwall Council Car Parks

JustPark Multi-Purchase Sessions:  offer great value and convenience for those who regularly park but might not park every single day. The sessions are priced using the reduced rate of a season ticket. Each session can be used to park for 24 hours on whatever day you need them. So you don't pay for days you wont be parking. All you have to do is load your JustPark account with a minimum amount of £25. Each time you book a session, the daily rate for it will be taken off your account. NB the sessions can only be used in the valid car parks shown against the Town/Ticket Name you have purchased (shown on the price list above). For example, a session purchased for Truro Group One could not be used to park in any car park in Penzance. For more information go to JustPark Multi-Use sessions 

Supporting businesses to reopen

Following the recent announcement that more businesses will be able to reopen from 4 July, Cornwall Council is continuing give advice and guidance to businesses to ensure they are COVID-safe when they reopen, which may involve changes to ensure social distancing, along with enhanced hygiene measures.

Please share details of the latest free Back in Business webinars for specific sectors with businesses in your area: 

  • Tuesday 30 June at 11am – Tourism: self-catering
  • Tuesday 30 June at 2pm – Tourism: B&B and small guest houses
  • Wednesday 1 July at 11am – Tourism: Hotels
  • Wednesday 1 July at 2pm – Hairdressers and barbers
  • Thursday 2 July at 11am – Pubs and restaurants
  • Thursday 2 July at 2pm – Tourism: Holiday parks
  • Friday 3 July at 11am – Tourism: Attractions and outdoor venues

Any businesses that can’t take part in the webinars can register to receive information from the sessions and are welcome to send questions in for the panel to answer.

There are also recordings of previous webinars available on office businesses, retail businesses, childcare settings excluding schools, food businesses, retail businesses and market traders, holiday accommodation, and hairdressing, beauty and tattoo. 

For further guidance on reopening a business safely, visit Cornwall Council’s business regulatory support website, email [email protected] or leave a message on 0300 1234 212 (option 4) for a call back. 

Reopening village halls

Action with Communities in Rural England (ACRE) has issued guidance around reopening village halls, including a sample risk assessment for reopening village halls and a sample risk assessment for hirers.

RNLI lifeguard cover

In addition to the 24 Cornish beaches already with lifeguard cover, the RNLI has announced the following beaches to come on stream over the coming weeks: 
From 27 June

  • Kennack
  • Gyllyngvase
  • Godrevy
  • Gwithian South
  • Upton Towans
  • Beach View
  • Porthminster
  • Gwenver
  • Porthcurno
  • Porthcothan
  • Booby's
  • Trevone

From 4 July

  • Seaton
  • Tregantle
  • Crantock
  • Crantock River
  • Towan
  • Tolcarne
  • Porth
  • St Agnes
  • Perran Sands
  • Sandymouth

From 9 July

  • Crackington Haven

This means there will be lifeguard posts at more than 70% of the beaches the RNLI would usually cover. 

Cash for communities to kickstart low carbon projects

Community groups can apply for up to £100,000 to fund projects to boost greener living as Cornwall Council launches a new scheme to support low carbon investments. Since January 2019 the Council has been charging developers Community Infrastructure Levy (CIL) as a way to reduce any potential adverse impacts on an area resulting from a development. CIL payments are set aside by Cornwall Council to be spent on projects to benefit communities and support development such as in new or improved infrastructure. 
Between 15 and 25 percent of the levy goes to the town or parish council where the development has taken place, and so far Cornwall Council has paid £203,900 to local councils through the CIL.
Now Cornwall Council is making available a further £500,000 collected to not-for-profit organisations and constituted community groups, including local councils, who can all bid for funds to pay for infrastructure projects which encourage greener and healthier lifestyles.

The new CIL Fund will be launched on Wednesday 1 July and will hand out grants of £20,000 to £100,000 through a competitive application process. Applicants will need to show how there is local need and community support for their project as well as how it will enable lower carbon living as part of the Council’s ambitions for Cornwall to become carbon neutral by 2030. This could include projects such as new pedestrian and cycle paths to improve links around and to community centres, improvements or creation of green spaces using infrastructure, or the adaptation of community buildings to enable multi-use functions such as improved access to health facilities and physical activities. Infrastructure projects that will help communities recover from the impact of COVID-19 will also be welcomed.
The application form and guidance will be available at from Wednesday 1 July. The deadline for applications is 19 October 2020. 

Safely reopening playgrounds and outdoor spaces webinar

Following the announcement that playgrounds and more outdoor spaces will reopen on 4 July, Cornwall Association of Local Councils (CALC) is organising a webinar with Public Health England on risk assessment and practical measures which can be used. There are still a few places remaining and it will be recorded for wider access. Please contact the CALC on [email protected] if you have not booked a place and would like to attend. Please note that due to the demand the last few spaces will be allocated to one person per council and prioritising those not already booked.

Cornwall is ready to start welcoming visitors once more (Cornwall Council 24 Jun 2020)

Yesterday’s announcement from the PM about opening up of tourism and hospitality will bring welcome relief to one of the hardest hit sectors of the Cornish economy.  Our priority has always been to keep residents and businesses safe and we will continue to do so when we start welcoming visitors back to our beautiful Cornwall from 4 July. We will continue to work with the tourism sector and others to ensure that we continue to recover safely.  That means we will remain on our guard againsany change to the current low trend in Covid-19 cases, and will take action if that position changes.

The economic effects of the pandemic are profound and will take time far beyond the summer months to resolve. That’s why we’re calling on the government to provide more support in the form of business grants and extended furloughs to help Cornwall’s recovery.  

To our visitors, we ask that you join in helping us to recover safely.  Please plan ahead, follow the guidance on face coverings and social distancing, and be considerate of those who live and work here so we stay safe together.   

To ensure that businesses that will be able to reopen and operate safely, Cornwall Council’s public protection team, in conjunction with Visit Cornwall, are working with businesses to ensure they are Covid-safe,  which may involve changes to ensure social distancing, along with enhanced hygiene measures.  

Visit Cornwall has also stressed that it is essential to pre-book, not only accommodation, but also dining reservations and activities, and recommends buying advanced tickets for our attraction - that way everyone can have a great holiday and help keep themselves and our communities safe. 

Julian German, leader of Cornwall Council, said:  “Thanks to the fantastic efforts of the council, our partners and of course the NHS, Cornwall has been lucky to avoid the worst of the virus so far. It means we can now look forward to restarting our visitor economy, and begin to welcome holidaymakers once more, providing the number of cases does not begin to rise. The tourist industry is vital for Cornwall, and is responsible for tens of thousands of jobs, many of which are currently furloughed."

“We will be cautious, and protecting our residents will always be our first priority.  We will be asking visitors to pay as much care and attention to the rules as our residents have already done throughout lockdown. “Our public health team will continue to monitor the situation very carefully and we will not hesitate to take early action if there is any sign that the virus is making a comeback.”

Cornwall’s interim Director of Public Health, Rachel Wigglesworth, said: “Since the start of the crisis, we have kept an incredibly close eye on the spread of the virus through Cornwall, and so far, it has been slow, and has not risen since the beginning of the easing of lockdown restrictions.

“We will be urging people to remain cautious and to follow the public health messaging around social distancing and maintaining good hygiene. The relaxing of the lockdown does not mean the danger from the virus has gone away, and we will be monitoring the situation closely and encouraging testing and contact tracing to control any new cases.”

Update from the UK Chief Medical Officers on the UK alert level 

20 June 2020

The Joint Biosecurity Centre has recommended that the COVID-19 alert level should move from Level 4 (A COVID-19 epidemic is in general circulation; transmission is high or rising exponentially) to Level 3 (A COVID-19 epidemic is in general circulation).

The CMOs for England, Scotland, Wales and Northern Ireland have reviewed the evidence and agree with this recommendation to move to Level 3 across the UK.

There has been a steady decrease in cases we have seen in all four nations, and this continues. It does not mean that the pandemic is over. The virus is still in general circulation, and localised outbreaks are likely to occur.

We have made progress against the virus thanks to the efforts of the public and we need the public to continue to follow the guidelines carefully to ensure this progress continues.

Every Primary School pupil in Cornwall gets an electronic library card to take part in the Summer Reading Challenge

16 June 2020

In what is thought to be a first for UK library services, every Primary School child in Cornwall is being issued with an electronic library card.

Cabinet Member for the Cornwall Library Service, Edwina Hannaford, said: “This will give them access to a junior version of ‘Borrowbox’ - Cornwall Libraries’ e-book and e-audiobook platform. It is the ideal way for young minds to keep reading while libraries and bookshops are closed, but it also allows them to take part in the country’s favourite junior literature festival.”

The Summer Reading Challenge, presented by The Reading Agency, is delivered in partnership with public libraries and funded by Arts Council England. It encourages children aged 4 to 11 to enjoy the benefits of reading for pleasure over the summer holidays, providing lots of fun, as well as curing what can be a summer reading ‘dip’.

And Cornwall Library and Information Service, although all their libraries are currently closed due to the health pandemic, is giving free access to Junior Borrowbox and its thousands of children’s books. Children can read or listen to famous titles from The Gruffalo and Elmer, to Harry Potter and books by David Walliams.  

Each year this popular Challenge motivates over 700,000 children across the country to keep reading to build their skills and confidence. This year the Summer Reading Challenge’s Silly Squad are celebrating funny books, happiness and laughter – no bad thing after this strange Spring for us all.

Children taking part in the Challenge will join the Silly Squad, an adventurous pack of animals. Once in the gang, they can get rewards, play games, and earn stickers. It supports parents and carers with children already at home, offers schools exciting ways to animate remote learning, and provides great content for those recently back in the classroom.

The 2020 Challenge features bespoke artwork from award-winning children’s author and illustrator Laura Ellen Anderson (Amelia Fang; Evil Emperor PenguinI Don’t Want Curly Hair).

With continuing Covid 19 restrictions there won’t be any physical library visits, certainly at the beginning of the challenge, and no library visits to school assemblies.

The Summer Reading Challenge runs from now until mid-September. The card can be used both in school, or at home (on a digital device). Children not in school will be sent instructions by their teachers.

Registration services

Parents wishing to register the birth of their child or couples seeking to give notice of marriage or civil partnership, can once again make an appointments to do so with Cornwall Council’s Registration Service.

From today, after the Government’s revised guidance, face to face registration appointments are allowed to resume. The easing of movement restrictions means that the Council can start now to process the large back log of appointments that have built up during “lockdown”.  A number of changes have been made to the normal appointment process and additional measures have been implemented to ensure the safety of both customers and staff. 

Appointments are available at our Helston, Camborne, Truro, St Austell and Liskeard offices, and soon we hope to be able to offer appointments at our Bodmin office. Further details of how to request an appointment on-line will shortly be posted on our webpages, alternatively please phone Cornwall Council 0300 1234 181 and they will be able to assist you.

Funding for charities

The Government has announced £200 million funding for small and medium-sized charities and social enterprises in England, to support these organisations to continue the vital support that they provide to people during the COVID-19 pandemic.

This is to help maintain and enhance services for vulnerable people affected by the current crisis and to support organisations experiencing income disruption and/or increased demand. The fund is being distributed by the National Lottery Community Fund, with full details of how to apply available on their website.

South West R number 

You’ll have no doubt seen the Public Health England announcement this afternoon about the South West’s R number, or Reproduction number, being between 0.7 and 1.2. 

This is the number used by Public Health England to gauge the rate of coronavirus transmission. You can find more information about how PHE works out the R number here, but in short, an R number of 1 means that on average every person who is infected will infect one other person - meaning the total number of new infections is stable. 

It’s important to note that the PHE data shows an increase in the R number across the country – not only in our region. To some degree this is to be expected as we move out of lockdown, but more than ever it highlights the importance of us all following the social distancing guidelines: always remaining two metres apart from people outside our households, only gathering in groups of six at a time, and continuing to wash our hands regularly. 

NHS,  Health and Social Care workers and NHS Co-vid volunteers

Important: Please note that the below information now only applies to NHS, Health and Social Care Workers (employed through the local authority) and NHS Co-vid volunteers. All other groups of workers must make payment and park legally according to the usual parking restrictions: - letters displayed in windscreens for any other form of employment or service will not be recognised as valid and you may be subject to receiving a Penalty Notice.  

Cornwall Council Car Parks

Parking remains free in our pay and display and pay on exit car parks for you beyond the 1 June and that will be the case until further notice. We will advise on this page when you will need to start paying again.  Free parking is only for use when on duty and should not be used outside of work time

The evidence you will need to display: In the Pay and Display car parks please display on the dashboard of the vehicle, evidence such as:-  photocopy of NHS badge with personal details removed, or your official Government parking pass (see below) . In Pay on Exit car parks you will need to use the help button /system to speak to our staff and identify who you are to gain free entrance and exit of the car park.

Government passes are being issued by the NHS, Social Care services and the Royal Volunteer Service and you should ask your employer/manager about gaining one. Please do not contact the Parking Services team as they cannot supply them and do not have specific details of the many managers who might have access to provide them for you.

On street parking restrictions

We are continuing to waive parking restrictions until further notice, in on-street time limited parking bays for NHS, Health and Social Care workers and NHS Co-vid volunteers.  (NB not in disabled or loading bays). This is only for use when on duty and should not be used outside of work time.

In time limited bays you will need to display clearly in the windscreen of your vehicle the same evidence as detailed in the Cornwall Council car parks information above.

Please remember not to park on single/double yellow lines and observe usual safety restrictions to ensure emergency vehicles and other essential vehicles can travel safely. 

Parking Covid19 information can be found on:

Face covering on public transport (Cornwall Council)

The requirement is that all persons travelling on public transport have their face covered whilst travelling. This does not have to be a mask but any suitable cloth face covering such as a scarf is acceptable.

There are a very few exceptions including young children and those with a relevant medical condition such as asthma. The definition of a young child is any child of pre-school age.

It will be a requirement for all passengers to provide their own means of face covering and face masks are not provided by the operator. Basically this means that you will be refused travel unless your face is covered on boarding the transport unit. Operators will be responsible for ensuring that their drivers and staff are suitably protected and on our buses this will include a protective screen between the driver and passengers. Taxis will similarly be required to install a protective screen between driver and passengers.

Both the government and the Council's taxi licensing department have issued specific guidance for taxi operators.

These restrictions apply to all public transport including facilities such as Landtrains and private railways.

We have also worked with bus operators to agree on a social distancing plan for our bus fleet which sees a 76 seat double decker carrying no more than 21 passengers safely social distanced. As we are currently operating 80% of the normal service we do have the ability to add a second bus on a route showing heavy demand but as yet this has not been necessary.

Our school contracts will be implementing a new procedure temporarily to ensure that only persons from the same household travel together in a taxi.

In short if your face is not covered you can be refused travel for the safety of yourself and others. We hope that all passengers will respect the need for this requirement and that rejection will not be necessary.

Social distancing in our town centres 

Following on from the announcement that our high streets can once again re-open for business from June 15, we have developed a toolkit to help local communities draw up measures that will allow people to maintain social distancing in our town centres. You can find a link to the toolkit here. 

A number of simple measures have been identified that can provide a quick and straight-forward means by which local communities can introduce social distancing measures. 

At the heart of this approach is that town and parish councils, residents and communities are best positioned to do the right thing when it comes to drawing up plans for how to reopen town centres. Cornwall Council will provide all the support we can to town and parish councils and local communities, including on issues such as traffic management and temporary street closures.

Household Waste Recycling Centres - By the end of the week (7th June) , all of Cornwall’s 14 HWRCs will be open again, with some easing of current restrictions allowing the reintroduction of trailers onsite. There will also be reduced traffic management measures at some sites. The main changes are as follows: 

*Saltash HWRC reopens from today, Tuesday 2 June. A traffic management scheme will be in place so that queuing visitors will be directed by traffic marshals around the Travelodge access road and then directed to the HWRC site when capacity is available. Please follow signs and instructions. 

*Dudnance Lane, Pool HWRC reopens from 9am Wednesday 3 June for garden waste only. This site does not accept general household (black bag) waste. A traffic management scheme will be in place so that queuing visitors will be directed by traffic marshals to the Pool Market site and then directed to the HWRC site when capacity is available. Please follow signs and directions.  

*Tintagel HWRC reopens from 9am Friday 5 June. This site is only open on Fridays, Saturdays, Sundays and Mondays. 

All sites will now accept trailers in accordance with the existing permit system, and the number plate entry system remains in place. If the last digit in your number plate is odd, please visit on an odd date of the month, if it is ‘0’ or even, visit on an even date. We are reducing some of the traffic management and marshalling at some HWRCs, so please follow directions on approach. All other restrictions still apply.

Public Toilets-  Penryn Permarin toilets are aleady open- please keep your distance and wash your hands. Cornwall Council are planning to open some public toilets by 15th June, starting with those at beaches, once we have the appropriate social distancing and hygiene measures in place. Most public toilets are managed by town and parish councils or community groups, who we're working with and advising on how to safely reopen their toilets.

Social distancing in public places (from Cornwall Council)

Following on from the announcement that our high streets can once again re-open for business as of the 15 June, the Council has developed a toolkit to enable local communities to be able to develop measures to support people to be able to socially distance in our towns. At the heart of our approach is that we trust our residents and communities to do the right thing – to follow the Government’s social distancing guidelines. There has been clear and consistent messaging around two metre social distancing.

The following link sets out the Highway Toolkit along with a FAQ page and the Government’s ‘Safer Public Spaces: Urban Centres and Green Spaces’ document

As town centres re-open the key principles of our role are:

*We will not develop or impose plans on communities. However, we will support plans that are led by communities, and which are ideally owned by Town and Parish Councils, but there is no expectation that plans must be created

*We will advise and put things in place in areas where we can best use our expertise. This includes traffic management and temporary closures of streets to traffic

*We trust communities and businesses to do what is right in their area. This removes the need for businesses to seek permissions to use outside space

*Working with public transport operators to put social distancing messages in place. The messages will be in line with national guidance. Messages willbe in our pay and display car parks, as well as rail stations, bus stations and shelters

*Our measures must consider safe access for all users

*We have built a toolkit to support communities developing their traffic management plans. Download the Social Distancing with the Highway Toolkit here.


At the start of the week primary schools across England started the process of gradually extending pupil attendance, starting with children in reception, year 1 and year 6.  In Cornwall 234 out of 235 primary schools are open, although we are aware that a number of schools are taking more of a phased approach to increasing pupil numbers across those year groups during the month, aligning with the reopening of secondary schools to years 10 and 12. We are providing support for the pupils at the primary school that remains closed due to shielding issues impacting on staffing.

The process for each school is different and has been created following consultation with the Council’s Education Team and the Department for Education (DfE) and in accordance with the school’s own thorough risk assessment.  

The DfE will be publishing figures later in the week on the number of young people who have attended, but based on our data we are expecting a take up of approximately 50%.

Head teachers, teachers and school staff have gone above and beyond to support vulnerable children and key workers during the pandemic and those who have increased their offer this week or will do so over the next month have shown resilience and a real respect for the needs of their communities.

Public spaces

In line with the Government’s latest guidance, we have reopened 19 sports courts, including tennis courts and multi-use games areas.  Users must follow physical distancing rules, and are reminded that use of the courts is limited to groups of no more than six people. Cornwall Council is also applying the same policy to its eight skate parks. However, children’s play areas and outdoor gyms remain closed, and should not be used.

RNLI lifeguard cover

People are strongly advised not to go into, or onto, the water whether lifeguards are present or not, and to observe and obey all signs, lifeguard advice and flags. You and your family are ‘safer on the sand’. People are asked to please park considerately, mindful of social distancing, and of the need for emergency services to have clear access.

Self-employed can now apply to discretionary business support fund
More businesses can now apply for a grant of £10,000 or £25,000 from the local authority discretionary business support fund after the Government published revised guidance over the bank holiday weekend.
Cornwall Council has updated its allocation policy in line with confirmation from the Government that those who are eligible to apply to the Self-Employment Income Support Scheme, can also apply for a grant from the discretionary business support fund.
Full details of the Council’s allocation scheme are available on the Discretionary Coronavirus small business support grants page of the Cornwall Council website.

Planning enforcement update - outside temporary furniture

When business premises wish to place tables, chairs and other temporary furniture adjoining but outside the boundaries of their unit, a change of use planning permission is normally required. However, as part of Cornwall Council’s COVID-19 recovery strategy, the Local Planning Authority will tolerate and not take any enforcement action for 2020, in respect of any business in a town centre that wishes to place outside temporary furniture adjoining their premises without planning permission, providing there are no public safety implications. This is to allow businesses to reopen safely and provide additional space to enable customers to exercise any social distancing requirements, as well as supporting businesses through this difficult economic period.

Guidance for reopening village halls which provide pre-school or nursery facilities  Action with Communities in Rural England (ACRE) has published guidance for reopening village halls which provide pre-school or nursery facilities, which may be encouraged to reopen from 1 June for this purpose. It includes recent information from Government covering things like new cleaning practices, undertaking risk assessments, and frequently asked questions. Village halls which do not provide pre-school or nursery facilities will not be expected to open in June.

Concerns over vulnerable children during lockdown

Referrals to children’s social care in Cornwall have reduced during the COVID-19 outbreak, raising concerns about the safety and welfare of vulnerable children during lockdown. Calls to the Multi Agency Referral Unit (MARU) have significantly reduced since school services were reduced and calls to the Early Help Hub, which provides family support, links to school nursing and emotional health support, have also seen a dramatic decrease. 
This is the same in other areas of the country, however there are concerns that incidents of harm may be going unreported. Cornwall Council is calling on families, carers, friends and volunteers to support all young people and if they see something – to say something. 
If you wish to make a request for family support, please contact the Early Help Hub on 01872 322277. Alternatively, please visit, search for Early Help Hub, and complete the online request for help form
If you have immediate concerns or are worried about a child or young person's safety, please telephone the Multi Agency Referral Unit (MARU) on 0300 123 1116. 
The MARU provides a multi-disciplinary response to concerns about the welfare or safety of a child or young person. The multi-disciplinary team also provides advice and guidance to parents and professionals about the wide range of services available to children and families in Cornwall. 

Self-employed can now apply to discretionary business support fund

More businesses can now apply for a grant of £10,000 or £25,000 from the local authority discretionary business support fund after the Government published revised guidance over the bank holiday weekend. Cornwall Council has updated its allocation policy in line with confirmation from the Government that those who are eligible to apply to the Self-Employment Income Support Scheme, can also apply for a grant from the discretionary business support fund.
Full details of the Council’s allocation scheme are available on the Discretionary Coronavirus small business support grants page of the Cornwall Council website.

NHS Test and Trace service - The new NHS Test and Trace service has launched. Anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions. This could include household members, people with whom they have been in direct contact, or within 2 metres for more than 15 minutes. People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus. 
There’s also workplace guidance that explains how employers and businesses can play their part in the NHS Test and Trace programme.

Important support

Please send all coronavirus related enquiries or issues to Cornwall Council’s dedicated email address [email protected]
There’s an information page on Cornwall Council’s website specifically for clinically vulnerable residents who are in the shielded group.
Find out more about Cornwall Association of Local Councils at or email [email protected]
Anyone who needs help can request a volunteer by ringing Volunteer Cornwall on 01872 266988 or emailing [email protected]
Community volunteers can register with Volunteer Cornwall on their website or by emailing [email protected]. Volunteer Cornwall will match people who ring up needing help with the community volunteers in their local area – or, if they have more complex needs, with specialist services.

Support for those living with domestic abuse is available from Safer Futures. People can make a referral online, email [email protected] or ring 0300 777 4777. There is also refuge and support via the Cornwall Refuge Trust website and their 24 hour helpline 01872 225629.

Find out more about the support available for businesses here: Business Rate SupportCouncil Tax Support and Growth Hub.